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© 2019 HALDI BAY

www.haldibay.com  |  201-203-7923 |  support@haldibay.com

 

Frequently Asked Questions

When does Haldi Bay deliver? How long does delivery take?

We deliver on Tuesday, Wednesday, Thursday, and Friday. All orders placed by 2pm are shipped the same day to arrive the next day.

 

Orders placed after 2pm will be shipped the next day to be received the day after.

 

Do you deliver to my area?

We deliver to all of New Jersey, Connecticut, Massachussetts, Rhode Island, Vermont, and Delaware. And parts of New York, Pennsylvania, and Maryland.

 

Please contact us if you have specific questions.

 

Do you accomodate special dietary needs?

Definitely. Please mention your dietary and/or any allergy restrictions you may have when placing your order and we will do our best to accomodate your request.

 

How should I store and reheat my food?

All foods can be stored in the refrigerator with their original packaging (containers, foils, etc.). Rotis, parathas, etc. should be properly covered to prevent them from becoming hard.

Reheating: All our containers are microwave-safe and can be reheated in either the plastic container it is packed in or any microwave-safe dish.

Rotis can be reheated on a gas oven-range for about 10 seconds on each side (medium flame) or for about 20 seconds in the microwave.

 

Will my food be safe during transit?

Absolutely. All meals are packaged and shipped in a temperature-controlled environment that keeps them cold and safe for the entire trip.

 

What if I'm not home to receive my delivery?

Deliveries are made through UPS, so however you normally receive packages through their service is how you will receive your food.

 

How do I pay?

You may pay by credit card through our online order form. The form is SSL secured and we do not store or see your credit card information.

 

Can I order over the phone?

To make our process simple and seamless, we only accept orders online or via our online order form.

 

What are Tiffin Plans? When is the Tiffin Menu updated?

Tiffin plans are geared towards those who are looking for food for multiple days. The menu is planned so that you receive healthy and balanced meals which cover a wide variety of Indian Cuisine.

 

The menu is updated every Saturday morning.

What are Haldi Bays values?

We believe preparing food is like saying a prayer, as the act of cooking food bestows respect to goddess Annapurna. We take pride in making high-quality, pure vegetarian, fresh, clean, and scrumptious food for you.

 

I had a bad experience with Haldi Bay, what should I do?

We sincerely apologize for your bad experience. We take pride in our customer service and high-quality meals; please contact us so we can ensure that it never happens again. 

 

What is your cooking style and "high quality" ingredients?

The answer to this is very simple. We make sure that our North Indian dishes taste like North Indian dishes, our South Indian dishes like South Indian dishes, our Gujarati dishes...you get the idea :). Our cooking style does justice to the origins of the dish without the use of heavy oils, fats or additives. 

 

We use the freshest vegetables, pure high quality spices, fresh un-canned legumes, whole wheat flour, and so forth.

None of the following are ever used: Food colors, MSG, preservatives, stabilizers, thickening agents, corn syrup, trans fats, artificial flavorings, hydrogenated or partially hydrogenated oils (very common in restaurant food).

Lastly, our highest quality ingredient is our kitchen staff-- who understand how to prepare healthy and delicious home-made style food.